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Conflict Resolution

We are committed to resolving any conflicts or disagreements related to our services fairly, quickly and effectively, promoting customer satisfaction.

In the event of a consumer dispute, the consumer can turn to the following duly registered alternative dispute resolution bodies:

  • Contact information for the Barcelona Consumer Arbitration Center:
    Tel: +34 933 427 228
    E-mail: tab@cambrabcn.org
    More information https://www.tab.es

Consumers can also use the European online dispute resolution platform, available at https://ec.europa.eu/consumers/odr.